Terms of Service

These Terms of Service govern your use of Latticeworks AI (“the Service”), a platform for managing social media uploads and related publishing workflows. By accessing or using the Service, you agree to these terms.

1. Service description

Latticeworks AI helps users plan, review, approve, schedule, and publish social media content across supported channels. The Service may include account access, platform integrations, uploading tools, and related operational features.

2. Account responsibility

You are responsible for maintaining the confidentiality of your account credentials, platform access, and any data or permissions you connect to the Service. You must ensure that your use of the Service complies with all applicable laws and the terms of the relevant social platforms you connect.

3. Platform connections and permissions

If you connect a platform such as TikTok or YouTube, you are responsible for obtaining and maintaining the necessary platform permissions, account ownership, and authorization required for upload or publishing operations. We are not responsible for platform-level decisions, restrictions, or account enforcement actions imposed by those services.

4. User content

You retain ownership of your content and media provided to the Service, subject to the rights and permissions you hold. You represent that you have the rights to upload, publish, and distribute the content you submit and that it does not infringe any third- party rights or violate applicable law.

5. Acceptable use

You agree not to use the Service for unlawful, deceptive, abusive, or harmful activity. This includes unauthorized access, spam, impersonation, infringement, or other activity that violates platform policies or applicable law. We may suspend or terminate access if these terms are violated.

6. Availability and changes

We may update, improve, suspend, or discontinue features of the Service at any time, including to maintain security, reliability, or compliance. We will make reasonable efforts to provide notice when material changes are made.

7. Limitation of liability

The Service is provided on an “as is” basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Service, including loss of data, business interruption, or platform restrictions.

8. Termination

We may suspend or terminate access to the Service if you violate these terms, misuse the platform, or create material risk to our systems, users, or partners. You may stop using the Service at any time.

9. Governing law

These terms are governed by the laws of the jurisdiction in which the Service is operated, without regard to conflict of law rules.

10. Contact

For questions about these terms, please contact us at hello@latticeworks.ai.